COVID-19 has changed the procedures in our office for your safety, protection, and peace of mind.
We want your first visit to Kitsap Eye Physicians to be a comfortable experience. You can expect friendly and personalized care in every aspect of your visit. Listed below are some general guidelines about your visit and how you should prepare for it.
Before you come make sure you have the following ready to bring with you:
Your eyes will usually be dilated which will blur your up-close vision. It usually does not affect your ability to drive however, if you would feel more comfortable with someone to drive you home, please invite them along. A complete and thorough eye exam can take from 45 minutes up to several hours depending on the complexity of each case.
Please ask as many questions as you need. If something we say is confusing please ask us to explain. The best way we can help you is to make sure you are informed with the most up-to-date information.
For your convenience, we have made forms below available for patients to download in PDF format. If you are new to our practice, we encourage you to download and print out the new patient forms. Filling these out in advance of your first visit will minimize the time you spend in the waiting room filling them out when you get here.
The front office receptionists will collect all your personal and insurance information. We will file all your insurance claims for you so it is critical that we have all the correct information and to keep our records current. We will ask you for updated information at every visit.
An ophthalmic technician will escort you to an exam room and ask you questions and review your health history forms. They will perform several eye measurements so the doctor has them available when they see you. Dilating drops will be instilled and it may take up to 20-30 minutes for your eyes to be fully dilated. Your doctor will examine your eyes and discuss their findings with you. They will carefully explain the treatment options available to you.If follow-up treatment or surgery is indicated those appointments can be set up prior to leaving the office. We have pamphlets on all types of conditions, please ask for one if you don't receive one.
After you get home you may find that you just want to rest. Your eyes may remain dilated for several more hours. For children these drops may not wear off for another day or so, that is perfectly normal. Try not to do any reading as your up-close vision will be very blurred. If you remember that "real important question" when you get home don't worry, please feel free to call and one of our technicians or physicians will call you back as soon as they can.
We will bill your insurance company as a courtesy to you. It is your responsibility to know what your coverage is and which providers are covered under your plan. The best way to determine that is by calling the phone number listed on your insurance card. We believe that the better you understand your insurance the better we can serve you.
We accept Medicare assignment. Medicare patients are only responsible for the 20% of the Medicare allowed charges and any procedures not covered by Medicare. Medicare will only cover an eye exam if a medical condition exists (ie: diabetes, cataracts, glaucoma, etc.) Medicare patients need to know that Medicare never pays for a refraction. That is the procedure used to determine your glasses prescription.